Congratulations, you've made a valuable investment in a sophisticated Oracle Retail system. To keep your system delivering value, it will need continued attention and maintenance. And let's face it, just like any system, issues will arise. You need the right personnel to address these issues and keep your system running smoothly.
If you're like many retail organizations, your IT staff may already be stretched thin. Retailers are at a risk of overworking their IT department, leveraging non-IT professionals to troubleshoot, or worse yet, leaving issues unresolved.