Change Management and Training
As new retail technology solutions come to the fore, your business gains exciting opportunities to leverage these IT tools to foster more efficient and profitable business practices. However, proper implementation of next-generation processes and systems necessitates significant changes in the way that your business operates. These alterations can uproot the core procedures and methodologies your staff rely on to do their jobs effectively, introducing the threat of lost efficiency and business downtime. Fortunately, with the help of Logic’s Change Management and Training services, your business can quickly and seamlessly adapt to any alterations to operational business processes caused by modifications to your technology framework, regardless of scale or complexity.
Almost every modern retailer recognizes the value of providing change management and training for their users. However, some companies fall under the false impression that these services are not mandatory for a successful go-live, electing to forgo the expenses or invest more of their IT budget into other areas. What these retailers don’t realize is that without proper and effective change management, users will become confused and lost when interacting with the newly implemented system, inhibiting adoption and reducing the overall business value their technology investment brings. Put simply, change management and training both play a pivotal role in the success of each and every retail implementation project.
As one of the world’s leading retail systems integrators and applications management partners, Logic brings all of the business process experience, technology know-how and retail software skills your company needs to achieve the highest possible value from your retail technology investments. Our change management and training professionals can draw on their years of real-world retail technology experience to create a roadmap and guide your organization down the path to transformational change.